Last updated: 18 March 2026
Steven Does Marketing respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and share personal information when you use this website, contact us, purchase digital products, or otherwise interact with Steven Does Marketing.
Who we are
Steven Does Marketing is a UK-based business offering digital marketing tools, templates, educational resources, and marketing support.
If you have any questions about this Privacy Policy or how your personal information is used, you can contact:
Email: hello@stevendoesmarketing.com
What personal information we collect
Depending on how you use the website, we may collect and use the following personal information:
- names and contact details
- email addresses
- postal addresses
- purchase or service history
- financial transaction information
- correspondence and enquiry details
- marketing preferences
- IP addresses
- website and user journey information
- records of consent, where appropriate
We do not intentionally collect special category personal information through this website.
How we collect personal information
We collect personal information from:
- people directly, such as when you complete a contact form, make a purchase, or contact us
- publicly available sources, such as social media platforms or publicly available business information
- suppliers and service providers
- third parties connected with payment processing, analytics, advertising, website hosting, and website tools or plugins
Why we use personal information
We may use personal information for the following purposes:
To provide products and services
We use personal information to:
- process orders
- deliver digital products
- provide customer support
- manage purchases and access to downloads
- operate and improve our website and services
For service updates and marketing purposes
We may use personal information to:
- send important service-related updates
- send marketing communications where appropriate
- understand how people use our website, products and content
- improve our marketing and user experience
To comply with legal requirements
We may use personal information where necessary to comply with legal, tax, accounting or regulatory obligations.
To deal with queries, complaints or claims
We may use personal information to:
- respond to customer enquiries
- manage complaints
- resolve disputes
- maintain appropriate records
Our lawful bases for using personal information
We rely on one or more of the following lawful bases under UK data protection law.
For providing products and services
- Contract — where we need to use personal information to enter into or perform a contract with you
- Legal obligation — where we need to use personal information to comply with the law
- Legitimate interests — where it is necessary for running and improving our website, products and services; understanding how visitors use our website and content; preventing fraud, misuse and technical abuse; responding to enquiries and resolving complaints; keeping appropriate business records; and promoting relevant products, services and content in a proportionate way that respects individuals’ rights and interests
For service updates and marketing purposes
- Consent — where you have given us permission to send marketing communications
- Legitimate interests — where it is necessary for running and improving our website, products and services; understanding how visitors use our website and content; preventing fraud, misuse and technical abuse; responding to enquiries and resolving complaints; keeping appropriate business records; and promoting relevant products, services and content in a proportionate way that respects individuals’ rights and interests
To comply with legal requirements
- Legal obligation
For dealing with queries, complaints or claims
- Contract
- Legal obligation
- Legitimate interests — where it is necessary for running and improving our website, products and services; understanding how visitors use our website and content; preventing fraud, misuse and technical abuse; responding to enquiries and resolving complaints; keeping appropriate business records; and promoting relevant products, services and content in a proportionate way that respects individuals’ rights and interests
Who we share personal information with
We may share personal information with:
- data processors and service providers who help us run the website and business
- professional or legal advisers
- relevant regulatory authorities, where required
- organisations we are legally obliged to share information with
- other relevant third parties involved in payment processing, analytics, advertising, website hosting, website functionality, and order fulfilment
Data processors
Our processors may include payment providers, analytics providers, advertising platforms, website hosting providers, and website tools/plugins.
These processors may help us:
- process payments
- host and operate the website
- provide analytics and advertising insights
- support contact forms and website functionality
- help fulfil digital product orders and downloads
International transfers
Some of our processors or service providers may process personal information outside the UK.
Where personal information is transferred outside the UK by our processors or service providers, we rely on appropriate safeguards under UK data protection law, such as adequacy regulations, the UK International Data Transfer Agreement (IDTA), the UK Addendum to the EU Standard Contractual Clauses, or another lawful transfer mechanism used by the relevant provider.
How long we keep information
We keep personal information only for as long as necessary for the purposes we collected it for, including to provide products and services, respond to enquiries, meet legal, tax and accounting obligations, and resolve disputes.
Order and transaction records may be kept for up to 6 years to comply with legal, tax and accounting requirements.
Contact form enquiries and customer service correspondence may be kept for up to 24 months after the last meaningful contact, unless a longer retention period is necessary for legal or operational reasons.
Marketing consent records may be kept for as long as needed to demonstrate consent and manage communication preferences.
Analytics and website usage data may be retained in line with the settings of the relevant analytics and advertising platforms.
When personal information is no longer needed, we will delete it or anonymise it where appropriate.
Your data protection rights
Depending on the circumstances, you may have rights including:
- the right to be informed
- the right of access
- the right to rectification
- the right to erasure
- the right to restrict processing
- the right to object
- the right to data portability
- rights relating to automated decision-making, where applicable
If you want to exercise any of your rights, please contact us at:
Cookies and tracking
This website may use cookies and similar technologies for:
- essential website functionality
- analytics
- advertising and measurement
- improving the user experience
For more information, please see our Cookie Policy.
Third-party services
This website may use third-party services including payment providers, analytics tools, advertising platforms, website hosting services, and WordPress plugins or tools to operate the website and fulfil orders.
These services may process personal information in line with their own privacy policies.
Contact us
If you have any questions about this Privacy Policy or how your personal information is handled, contact:
Complaints
If you are unhappy with how we use your personal information, you can contact us first and we will do our best to resolve your concerns.
You also have the right to complain to the Information Commissioner’s Office (ICO).